Return and Refund Policy
At Backyard Raise & Grow, your satisfaction matters. We accept returns only for damaged items that are unopened, unused, and reported within 30 days of delivery.
✔️ Return Eligibility
- Product must be received damaged or defective
- Item must be unopened, unused, and in original packaging
- Return request must be made within 30 days of delivery
- Photos showing the damage are required
- All returns must be pre-authorized
📦 How to Start a Return
To begin the return process, please contact us with the following:
- Order number
- Description of the issue
- Photos of the damaged item
Email us at contact@backyardraisegrow.com or call us at 409-420-2280. Once approved, we’ll provide return instructions.
⚠️ Important Notes
- Returns are not accepted for opened, used, or buyer’s remorse items
- Refunds are issued after our supplier receives and inspect the item
- Unauthorized returns will not be processed
📨 Need Help?
- Email: contact@backyardraisegrow.com
- Phone: 409-420-2280
- Live Chat: Available 24/7 on our website
Backyard Farming Economics
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Why Backyard Farming is the Future of Sustainab...
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From Seed to Harvest: Start Your Organic Home G...
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Environmental Impact of Tariffs on Canadian Agr...
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Let customers speak for us
from 35 reviewsWe installed this in our backyard, and it covers a wide area with no blind spots. The motion alerts are super accurate and give me peace of mind when I'm away. Even in rainy weather, it's been rock solid. Definitely getting another one for the driveway.

I live in Minnesota and was skeptical about the solar function holding up in winter, but this camera hasn’t failed me once. I get alerts right on my phone, and the infrared night vision is sharper than I expected. A+ product from Backyard Raise & Grow!

These cameras are everything I needed and more. Setup took less than 10 minutes, and the video clarity is top-notch. I love being able to talk to delivery people through the app, and the motion alerts work exactly when they should.

I'm seriously impressed with how well these cameras perform in the rain. I live in North Carolina and it's been through thunderstorms without issue. It sends alerts the moment someone walks into my yard. Highly recommended for peace of mind.

I live in Arizona and these cameras have been running perfectly under the sun for weeks without having to manually charge them. Everything was included for installation and the app is easy to use.

I was worried about rising prices, but this store offers quality solutions at a great price. My coop kit was easy to assemble, and my hens love it!
— Carlos M., Texas

As a first-timer, I was overwhelmed — until I found Backyard Raise & Grow. The products and support made it all feel doable. I’ve got eggs and veggies already!
— Jared B., Pennsylvania

★★★★★
The chicken coop I ordered is gorgeous and functional. The site even helped me plan my garden. It’s my go-to source for backyard homesteading.
— Angela K., California

Loving this 3-layer system so far. It fits great in my sunroom and makes the most of vertical space. It was easy to put together, and the included baskets and sponges are a nice touch. I’ve got strawberries and kale going strong already.
Thanks,
Tyler N.
Portland, OR

Hi Team,
Just a quick note to say how happy I am with this hydroponic kit. I’ve never grown anything in my life, but I wanted to start eating cleaner and fresher. I followed the instructions, set everything up in my kitchen corner, and now I’ve got little lettuce sprouts coming in! You made me feel like a pro!
Thanks again,
Naomi T.
Newark, NJ

I’ve built a coop before, but didn’t have time this season and took a chance on this one. Glad I did! Assembly was quicker than I thought, and the removable tray is a game changer for daily upkeep. It’s solid enough to last a few seasons at least.
— Rachel F., Vermont

Just got into chickens this year and didn’t want to overspend. This coop has everything I needed—easy egg access, secure doors, and cleaning is way easier than I expected. My kids love helping out now too.
— Brian L., Texas

This is my third coop in five years, and honestly, it’s one of my favorites so far. The quality is solid, the ramp works great for my heavier breeds, and the gray finish looks nice in the yard. It’s held up well through a few rainstorms already.
— April M., Oregon

I’ve had chickens for a few years and needed a second coop to separate some of my newer birds. This one is just the right size, well-ventilated, and easy to maintain. It’s not too heavy, either—easy to move if I need to adjust placement.
— Tony S., North Carolina

I’ve never raised chickens before, but this coop made the whole process way less intimidating. Setup was super straightforward, and my three hens settled in quickly. The slide-out tray makes cleaning easy—even for a beginner like me.
— Maddie R., Missouri

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