Return and Refund Policy

At Backyard Raise & Grow, your satisfaction matters. We accept returns only for damaged items that are unopened, unused, and reported within 30 days of delivery.

✔️ Return Eligibility

  • Product must be received damaged or defective
  • Item must be unopened, unused, and in original packaging
  • Return request must be made within 30 days of delivery
  • Photos showing the damage are required
  • All returns must be pre-authorized

📦 How to Start a Return

To begin the return process, please contact us with the following:

  • Order number
  • Description of the issue
  • Photos of the damaged item

Email us at contact@backyardraisegrow.com or call us at 409-420-2280. Once approved, we’ll provide return instructions.

⚠️ Important Notes

  • Returns are not accepted for opened, used, or buyer’s remorse items
  • Refunds are issued after our supplier receives and inspect the item
  • Unauthorized returns will not be processed

📨 Need Help?